The Norwegian Epic, one of Norwegian’s three largest vessels, crashed into a dock in San Juan, Puerto Rico this week. The incident was captured on video, and was later posted to social media. While there were no injuries reported, passengers were understandably rattled by the incident, and questions remain as to why the crash occurred.

The video posted on Twitter, with the hashtag #EpicFail, was taken by a passenger who was on another cruise ship that was already docked in San Juan. The footage got a clear shot of the Norwegian Epic, striking and sinking two mooring points on the dock at Pier 3 East.

Norwegian reported that the incident was caused by strong winds that unexpectedly resulted in the ship veering towards the pier. The Norwegian Epic was on a seven-day cruise in the Eastern Caribbean and was not originally scheduled to stop in San Juan. Cruise ship passengers were told that the ship was experiencing mechanical problems and would be diverted to San Juan, skipping planned calls at Tortola in the British Virgin Islands and St. Thomas in the U.S. Virgin Islands.


If you have been injured on your cruise, on a wet and slippery deck, down a poorly lit staircase or steep gangway, in port on an excursion, or on a tender boat- it is important that you speak as soon as possible with a lawyer who specializes in personal injury claims against cruise lines. Most cruise lines, including Carnival, Royal Caribbean, Celebrity, Norwegian, Disney, Holland America, Silverseas, or MSC require that claims against them be pursued in a very specific place under very strict deadlines. Failure to comply with each individual cruise lines deadlines can result in a complete loss of any and all legal rights.

Aronfeld Trial Lawyers is a personal injury firm located in Miami, Florida since 1991. We have fought hard to hold cruise lines accountable when they put their profits ahead of passenger safety. We are available 24/7 and encourage you to contact us even if you are still on your cruise. The sooner we can begin our investigation and preservation of key evidence, such as the CCTV footage of your trip and fall, slip and fall, assault or other type of injury the more likely we will be able to understand and prove how the incident occurred. Remember, the cruise lines have the most aggressive and well-funded defense lawyers in the world- protecting their profits. You need an experienced legal advocate in your corner who will fight to obtain the compensation you deserve for lost wages, medical expenses, transportation reimbursement and pain and suffering. Call us today and speak with a cruise ship claims lawyer about your potential claim- toll free 1-866-597-4529, 305-441-0440, or by email. We are ready to help.