Norwegian Cruise Lines Faces Consumer Protection Investigation Regarding Misleading Sales Practices

The Florida Attorney General’s office launched an official consumer protection investigation into Norwegian Cruise Lines following allegations of misleading sales pitches by Norwegian employees. The cruise company is said to have provided its sales force with one-line responses to customers who contacted them regarding coronavirus concerns. These one-line responses were scripted statements meant to downplay [Read More]

Norwegian Cruise Line Faces Lawsuit from Investors for Downplaying the Coronavirus, Resulting in Dramatic Drop in Stock Price

Stockholders for Norwegian Cruise Lines have filed a lawsuit this week alleging that the company knowingly deceived them in downplaying the coronavirus to keep bookings, which resulted in the company’s stock taking a significant hit. The matter was filed as part of a class action lawsuit, in the U.S. District Court for the Southern District [Read More]

Carnival Cruise Issuing Refunds and Credits for Patients and Travelers Affected by the Coronavirus

The cruise industry has been scrambling for weeks since the first case of the coronavirus was reported. Carnival Cruise Line has announced that they will be implementing a new, enhanced screening process to keep the coronavirus from infecting passengers and crew members on their ships. As part of this screening, if a guest is determined [Read More]

MSC Cruise Ship Turned Away at Two Ports Due to Coronavirus Concerns

The current coronavirus outbreak has the cruise industry on high alert. Most recently, an MSC cruise ship was turned away at two separate ports due to concerns that someone on the ship could potentially be sick with the virus. On Tuesday, the MSC Meraviglia was turned away by Jamaican authorities. The Meraviglia had been docked [Read More]