Big Cruise Ship
Passengers onboard the Norwegian Spirit have begun to revolt and protest after their ship made several unplanned changes in their two-week European cruise. These passengers were anticipating a relaxing two-weeks at sea, visiting four countries and stopping at nine ports, but their expectations were quickly crushed shortly after the cruise began. 

After leaving London, passengers were told that they would not be stopping in Amsterdam, as originally planned. They were told that this destination would be substituted with Le Harve, France. However, by the time the ship made its way to France, passengers were told that they could not dock due to inclement weather. The ship continued to Norway for three planned stops. Passengers were then told that the two anticipated stops in Iceland would be cancelled and be substituted with two additional stops in Norway, making it five total port stops in this specific country. After that, passengers were then informed that they would also be missing a planned stop at the port of Greenock, Scotland.

The trip’s main attraction was the Iceland stop, and many passengers were disappointed that this port was being substituted for a similar one already planned in Norway. The same could be said about the cancelled stop in Scotland.

That is when the people on the 2,018-passenger vessel began to riot after the last announcement was made regarding yet another stop being missed. People began to shout demands for refunds and created protest signs to carry on the ship.

Others began to verbally argue with crew members and demanded that they be returned to London so that they could get off the ship. This riot lasted for hours, according to passenger accounts. While no one was violent and no injuries occurred, the anger and tension were palpable by all on-board.

Crew members who had very little control over the situation were left to deal with the angry passengers who were told to contact Norwegian’s headquarters in Miami with their complaints.

Shortly after, Norwegian did release a statement saying that the ship’s itinerary had to be disrupted due to “severe weather conditions.” They asked for guests to be patient with them and expressed understanding regarding why these passengers would be upset due to itinerary changes.

However, the statement released by Norwegian did very little to help the situation and only fueled the frustration felt by passengers. They provided a letter to passengers dated October 7, offering a 25 percent discount on future trips, but considering passengers were demanding a full refund, this letter only further fueled their outrage.


If you have been injured on your cruise, on a wet and slippery deck, down a poorly lit staircase or steep gangway, in port on an excursion, or on a tender boat- it is important that you speak as soon as possible with a lawyer who specializes in personal injury claims against cruise lines. Most cruise lines, including Carnival, Royal Caribbean, Celebrity, Norwegian, MSC, Disney, Holland America, Princess, Costa, Regents Seven Seas and Oceania require that claims against them be pursued in a very specific place under very strict deadlines. Failure to comply with each individual cruise lines deadlines can result in a complete loss of any and all legal rights.

Aronfeld Trial Lawyers is a personal injury firm located in Miami, Florida since 1991.  We have fought hard to hold cruise lines accountable when they put their profits ahead of passenger safety.  We are available 24/7 and encourage you to contact us even if you are still on your cruise. The sooner we can begin our investigation and preservation of key evidence, such as the CCTV footage of your trip and fall, slip and fall, assault or other type of injury the more likely we will be able to understand and prove how the incident occurred. Remember, the cruise lines have the most aggressive and well-funded defense lawyers in the world- protecting their profits.  You need an experienced legal advocate in your corner who will fight to obtain the compensation you deserve for lost wages, medical expenses, transportation reimbursement and pain and suffering.  Call us today and speak with a cruise ship claims lawyer about your potential claim- toll free 1-866-597-4529, 305-441-0440, or by email. We are ready to help.

Source: News

Call Now Button